Localia tenants
Your tenant portal.
Pay your rent, track your payments, request a repair and find your lease. All in one place, anytime, on your phone or your computer.
Secure login on immoadmin.ca, the property management platform Localia uses.
In your portal
Your rent, your requests, your lease. Online.
No more cheques or paper receipts: every payment, request and document stays in your portal.
-
Pay your rent
By automatic withdrawal every month, on the date set in your lease, or by Interac e-Transfer with the reference shown in your portal.
-
Track your payments
This month’s rent status and the history of all your payments, anytime.
-
Request a repair
Describe the problem, add a photo and track your request until it’s resolved.
-
Find your lease
Your lease as a PDF, your notices, and documents to sign online.
-
Message us
Direct messaging with Localia. You’re notified as soon as there’s an update.
-
On your phone
Add your portal to your home screen: it opens like an app.
Rent
Paid on time. Without a second thought.
Automatic withdrawal
You authorize it once, online, through a secure link. The rent is then withdrawn from your bank account every month, on the date set in your lease.
Interac e-Transfer
You send the rent yourself, with the reference for the month shown in your portal. Use only the instructions that appear there.
Never pay anywhere else
Localia will never ask you to pay with a gift card, in cryptocurrency or to an account that doesn’t appear in your portal. Not sure? Call us before you pay.
Your payment history is always available.
First login
Ready in four steps.
Localia sets up your access when you sign your lease. There’s no need to create an account yourself.
The invitation
When you sign your lease, Localia activates your portal and emails you the link and instructions.
Logging in
On the login page, choose “Tenant” (“Locataire”) and use the email address you gave Localia.
Your rent
Authorize automatic withdrawal, or note the Interac e-Transfer instructions.
On your phone
Add the portal to your home screen so it’s always one tap away.
Help
Need help?
A real person will answer you. For an emergency in your apartment, call us.
Contact us
Why does the address change to immoadmin.ca?
Your tenant portal is hosted by ImmoAdmin, the Quebec property management platform Localia uses. That’s normal. Before entering your password, check that the address starts with https://immoadmin.ca.
I forgot my password.
On the login page, use the link to reset your password, then follow the instructions you receive by email.
I haven’t received my login details.
First check your junk mail. Still nothing? Write to us or call us: we’ll look into it.
Was my rent received?
This month’s rent status and your payment history are shown in your portal.
I have an emergency in my apartment.
Water damage, no heat, a door that no longer locks: call us directly. For a repair that can wait, send a request from your portal, with a photo.
I’m looking for an apartment; I’m not a tenant yet.
This portal is for tenants who have signed a lease with Localia. To rent, browse our apartments or apply now.